Terms & Conditions

Definitions

Arrival & Departure

Arrival

• Riders are expected to arrive according to schedule.
• Early arrivals will still be picked up by NMT, but hotel costs before the tour schedule starts are borne by the participant.
• The earliest standard hotel check-in time is 2:00 PM.
• Riders may arrive at the hotel at 12:00 PM and will receive lunch included in the package.
• Hotel reservations before the tour schedule may be assisted by NMT.

Departure

• Riders are expected to return according to the touring schedule.
• Late return costs, including hotel expenses, are borne by the rider.
• The latest hotel check-out time is 12:00 PM.
• Extension requests at the hotel can be assisted by NMT.

Booking & Payment

By registering for a tour through the online booking form and paying the required tour deposit, the rider offers NMT a binding agreement to conclude a travel contract. The contract enters into force only after confirmation from NMT.

• A deposit of USD 500 per person is required at the time of booking.
• The deposit secures a place on the tour.
• Spots on guided tours are limited and allocated on a first-come, first-served basis.
• The outstanding balance must be paid 60 days before the tour start date, unless otherwise stated in the relevant tour description.
• If full payment is not received by the due date, NMT may treat the reservation as cancelled and apply cancellation fees under these terms.

Changes, Replacements & Cancellation

Change of Package Tour

Package changes are possible only when slots remain available.

• Changes are free of charge if requested at least 60 days before arrival.
• If the new package is priced higher, the rider must immediately pay the difference.
• If the new package is priced lower, the difference is not refundable.

Change of Participant

• Participant changes require NMT approval and the replacement must meet all participation conditions.
• The original participant and replacement participant remain jointly responsible for outstanding payments and additional transfer costs.
• Replacement is free of charge until 60 days before departure.
• A USD 100 administration fee applies if replacement is made 59 days or fewer before departure.
• If a driver and/or passenger is changed without notifying NMT, an additional fee of USD 500 will be charged.

Cancellation

In the event of a rider cancelling after booking confirmation, NMT reserves the right to charge a cancellation fee based on the time remaining before departure.

Minimum Number of Participants

All tour packages are guaranteed departures with a guide on a motorcycle. A tour will operate with a minimum of 2 participants (2 riders).

NMT is not liable for additional losses caused by package cancellation due to insufficient participants, including prepaid airfare, hotel reservations, or vehicle rentals.

Insurance, Tour Prices & Price Changes

Insurance

All motorcycles are insured with third-party liability insurance and comprehensive vehicle insurance. A USD 2,500 security deposit must be secured by credit card or paid in cash to NMT at motorcycle hand-over, unless waived by additional insurance coverage.

• Standard Motorcycle Insurance is included in the tour price and covers the motorcycle in use.
• Full Cover Insurance may include motorcycle damage, personal accidents, third-party dependents, travel & medicine, and cancellation bookings, subject to applicable fees.
• Motorcycle Damage Insurance, Cancellation Order Insurance, and Travel & Medicine Insurance may also be available as separate options.
• If the rider takes motorcycle damage insurance or full cover insurance, no deposit fee is required.

Tour Prices and Price Changes

Tour prices on the website and literature are based on the selected motorcycle and tour package. Riders pay according to the chosen motorcycle model. Passengers joining on the same NMT motorcycle pay the applicable passenger rate.

• Published prices are those in effect at the time of printing or publication.
• On rare occasions beyond NMT’s control, tour prices may change up to 60 days before the tour starts.
• NMT reserves the right to correct typographical and calculation errors at any time.

Motorcycles, Damage & Support Vehicles

Motorcycles

Motorcycles are provided as part of the tour package. Images in literature or on the website may not always represent the exact version supplied. NMT will attempt to provide the requested motorcycle model but may substitute a comparable model if required due to technical defects, accidents, theft, delivery issues, or similar uncontrollable situations.

If NMT cannot provide a comparable model, a prorated refund for any model-rate difference may be issued. NMT will make every effort to contact the rider before any substitution.

Motorcycle Damage

The rider is liable for all damage to the rented motorcycle, parts, accessories, and documents during the tour period, including theft, accidental damage, operational damage, improper use, and damage reducing vehicle value.

• Normal wear and tear does not include damage caused by accidents, drops, bushes, or off-road riding.
• If NMT must recover the motorcycle due to rider-responsible damage, NMT may invoice USD 1 per mile for vehicle recovery.
• Taking out motorcycle damage insurance is strongly recommended.

Supporting Vehicles

NMT provides a support mini truck carrying a spare motorcycle, participant luggage, mechanical equipment, and a first aid kit. The support vehicle also includes experienced drivers, mechanics, and certified medical personnel.

Rider Rules, Health & Liability

Local Provisions

The rider participates in local road traffic at their own responsibility and must comply with all local regulations. Any penalties, fines, or damages to third parties caused by non-compliance are borne by the rider.

Health, Alcohol & Medicine

A good general state of health matching the tour description is required. Riders who do not meet these conditions may be excluded from the whole tour or individual stages without compensation claims against NMT.

• Consulting a doctor before the tour is strongly recommended.
• NMT may request a medical certificate if health suitability is uncertain.
• Alcohol, medicine, or substances affecting driving ability are strictly prohibited during riding hours.
• Alcohol may only be consumed after the day’s motorcycle is parked for the night.
• Alcohol sales may be limited to places officially licensed by the government.

Not Allowed

Narcotics, psychotropic substances, drugs, firearms, air guns, sharp weapons, ammunition, explosive materials, pornographic goods, publications, or recordings are not allowed.

Off-Road Driving

Off-road driving using NMT vehicles is not allowed outside the itinerary approved by NMT. Unauthorized off-road use or misuse of the rental motorcycle makes the rider fully liable for resulting damage.

Risk and Title

All risks arising from loss, damage, accidents, injury, or death are the responsibility of the rider. Riders are advised to take additional insurance beyond the insurance already included in the tour package.

Rider’s Conduct and Liability

• Riders must avoid causing harm to natural surroundings or third parties.
• Riders must observe local traffic laws and follow the safety guidelines given by the tour leader and NMT.
• If a rider repeatedly ignores rules or threatens others by their actions, NMT may remove the rider from the tour group.
• The rider is liable for all personal and material damage caused through their fault and must hold NMT harmless from third-party claims.
• This includes damage resulting from driving errors, lack of ability, unsafe behavior, wheelies, insufficient safety distance, riding on walkways, or driving while impaired.

Operations, Force Majeure & Guarantee

Delivery for Missing Items

Items left behind may be shipped to the rider’s address at the rider’s cost plus a 20% handling fee.

Force Majeure

If a tour is affected by force majeure, NMT may reschedule the tour, change itineraries, or make changes involving hotels, cities, guides, and travel arrangements according to the situation at the time.

Force majeure includes but is not limited to road closures or damage, unexpected hotel closures, natural disasters, severe weather, floods, earthquakes, government policies, strikes, casualties, war, war-like conditions, or epidemics.

NMT will try to avoid additional costs caused by force majeure. However, if unavoidable additional costs arise, the rider must bear those costs.

Guarantee

NMT will make every effort to follow the offered schedule, locations, routes, motorcycles, and hotels.

• On downgrade conditions, compensation may be made through reduced payment.
• On upgrade conditions, there will be no additional cost unless caused by force majeure.

Applicable Law and Jurisdiction

While in Indonesia, riders must comply with all applicable Indonesian laws and regulations, including in relation to claims and legal disputes between Rider and NMT.

Exchange Rate

Charges for online orders and transfers to NMT accounts follow the amounts shown on the website or payment order. Any cost difference caused by exchange rate fluctuations is not the responsibility of NMT.

Copyright, Miscellaneous & Language

Copyright and Intellectual Property

Photographs and videos produced by NMT representatives during the tour remain the property of NMT under copyright and intellectual property law. NMT may use this material for marketing and advertising, including images in which the rider is recognizable, without additional compensation to the rider.

Riders who submit photos or videos to NMT agree that NMT may use them for marketing and advertising. Photos and videos created by the rider during the tour remain the rider’s property unless otherwise agreed.

Miscellaneous

• NMT recommends adequate travel, health, accident, and trip cancellation insurance.
• Baggage transported by NMT during the tour is carried at the participant’s own risk.
• NMT is not responsible for theft, loss, damage, or delayed delivery of baggage.
• Riders are advised not to bring valuable objects and to closely watch personal belongings.
• NMT is not responsible for lost or stolen items from premises, motorcycles, luggage, or support vehicles.
• Participants accept full responsibility for optional outdoor or supplemental activities such as swimming, hiking, running, rock climbing, or similar activities.
• Oral agreements with NMT agencies, NMT, or NMT tour guides are valid only if confirmed in writing by NMT.
• If one provision of these terms is legally invalid, the remaining provisions remain valid.

Language

If there is any difference in interpretation between Indonesian and English versions of this agreement, the Indonesian version shall prevail.

COVID-19 Conditions & Pre-Travel Arrangements

COVID-19 Condition

• You may cancel if you can show a positive COVID-19 test result.
• You may cancel if a state or federal travel ban prevents you from physically arriving for the tour.
• A requirement to show a negative test on arrival does not count as a travel ban.

International Travel Requirements

Entry to Indonesia may be allowed with one of the following, subject to current regulations:

• Proof of recovery from COVID-19
• Proof of full vaccination
• Negative HAGT / PCR test result within 24 hours before departure time

Countries may have different entry rules for international visitors. Riders are strongly advised to verify the latest rules for both the destination and their home country.

On Tour

All guides and riders are expected to test negative at the start of the tour, or to have recovered from COVID-19 within the last 6 months, or to have been fully vaccinated.

Responsible Conduct on Tour

• Wash or sanitize hands regularly.
• Wear a face mask in indoor spaces and where close contact with others may occur.
• Keep a safe distance from others.
• Monitor your own health daily and inform the guides immediately if symptoms appear.

Guides

Guides will be fully vaccinated or tested before joining the tour. They will communicate local health and safety measures, manage required adjustments during the tour, and support riders under protocols already trained in First Aid and CPR.